At CleoPay, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our application, website, and services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
Personal Information:
• Name, email address, phone number, and billing information when you create an account or use our Services.
• Identification and business details if required for compliance (e.g., KYC or AML regulations).
Technical Information:
• IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Transaction Data:
• Details about payments, including amounts, payment methods, and transaction history.
2. How We Use Your Information
We use your information to:
• Provide, maintain, and improve our Services.
• Process transactions and ensure payment security.
• Communicate with you regarding updates, support, and promotional offers.
• Comply with legal and regulatory requirements.
• Detect and prevent fraud or unauthorized activity.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
• Service Providers: Third-party vendors that assist with payment processing, fraud prevention, and technical support.
• Compliance Partners: Regulatory authorities, as required to comply with laws and regulations.
• Business Transfers: If CleoPay undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
We implement robust security measures to protect your data, including encryption, secure servers, and regular system monitoring. Despite these efforts, no system can guarantee absolute security, so please use our Services responsibly.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access and Correction: Request a copy of your personal data and correct inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from promotional emails or limit data collection through cookies.
• Data Portability: Obtain a copy of your data in a commonly used format.
To exercise your rights, contact us.
6. Retention of Data
We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser.
8. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies independently.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated to you, and the “Last Updated” date will be revised.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: Contact us
By using CleoPay, you agree to this Privacy Policy. Thank you for trusting us with your data.